Managing your Payment Method

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Adding a Payment Method

The first time you log in to XaapBuildings after you have completed your registration process, you will be asked to add a payment method. You have the option to add either a credit card or bank account details, and we will use this information to charge you for your account’s subscriptions.

Please note, that all other functionality will be disabled until a valid form of payment is added!

To add a payment method follow the steps below:

  1. The first step is to complete your registration process.
  1. After that, you will be logged in and redirected to the Dashboard.
  1. There, click the button to add a payment method. From the dropdown on the right, choose either ‘Credit Card’ or ‘Bank Account’ and click ‘Add’.

Click to add a payment method

  1. Enter your payment information and then click ‘Save’.

Add your payment information and click save 

After that, click on ‘Dashboard’ in the top navigation bar and you will find all functionality enabled for your account.

Editing a Payment Method

To edit your payment information follow the steps below:

  1. Navigate to the XaapBuildings Dashboard.
  1. Click on the ‘Accounts’ tile and select your account.
  1. Click on the ‘Subscriptions’ tab. Then, click on the ‘Payment’ tab.

Click on Accounts, Subscriptions, and then Payment

  1. Find the payment information you want to change and click ‘Edit’. Alternatively, you can add a new payment method before removing the old one.

Click edit to change payment information

Removing a Payment Method

To remove a payment method, follow the steps below:

  1. Navigate to the XaapBuildings Dashboard.
  1. Click on the ‘Accounts’ tile and select your account.
  1. Click on the ‘Subscriptions’ tab. Then, click on the ‘Payment’ tab.

Click on Accounts, Subscriptions, then Payment

  1. Find the payment information you want to delete and click ‘Remove’.

Click and confirm to remove a payment method

It is important to note, that we require at least one valid form of payment for your account. If no payment method exists for your account, all functionality will be suspended for all users until you add one!
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